NPS Job aid
NPS Job aid
This job aid was created as a tool to help call center associates create better customer experience to achieve a positive Net Promoter Score.
Audience: Call center employees
Tools used: Snagit, Microsoft PowerPoint
Embedded Files
EQ at work.pdfEQ in the workplace
EQ in the workplace
This job aid was developed as a valuable resource to assist individuals that are interested in personal and professional development and are looking to enhance their emotional intelligence skills in a professional setting.
Audience: Employees, Managers and Leaders, HR Professionals, Consultants and Trainers.
Tools used: Canva
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